Shipping - CaseCandy

CaseCandy Shipping Policy

We ship all over the world

Delivery Time May Change According to City and Availability of Pick Up Slots

Free Shipping: We provide complimentary shipping for all products delivered within India.
Delivery Time: The estimated delivery time is 2-5 working days, subject to the PIN code.
Possible Delays: Shipment delays may occur due to unexpected events, such as unavailability of delivery personnel, incorrect pin codes, or incomplete address entries.
Courier Partners: CaseCandy has partnered with trusted third-party courier services to handle the delivery of parcels on our behalf.
Lost Parcels: In the event of a missing or lost parcel during transit, a refund will be initiated within 4-5 working days.
COD Charge: We may charge an extra amount for Cash on Delivery (COD) transactions. This charge is not for shipping but for the collection of cash upon delivery.
Tracking Information: Customers can track their orders using the provided tracking information to stay updated on the delivery status.
Delivery Confirmation: We send delivery confirmation notifications once the product reaches its destination.
Remote Areas: Deliveries to remote or hard-to-reach areas may take longer than the estimated time.
Delivery Attempts: Our courier partners will make multiple attempts to deliver the parcel. If unsuccessful, customers will be notified for further instructions.
Contact Support: For any shipping or COD-related queries or assistance, customers can contact our support team for prompt resolution.